TERMS OF SERVICE

Last Updated: September 9, 2026

Welcome to Towo Socials. By accessing our website or engaging our services, you agree to comply with these Terms of Service.

Please read these terms carefully before using our website or purchasing our services.

1. Our Services

Towo Socials provides digital services that may include:

  • Website design and development

  • E-commerce website development

  • Branding and graphic design

  • Social media management

  • Digital marketing

  • Search engine optimization

  • Content creation

  • Online advertising

  • Website maintenance and related digital services

Specific services, deliverables, timelines, and prices may vary depending on the project and will be communicated before work begins.

2. Project Agreement

Before starting a project, we may provide a proposal, quotation, scope of work, or other written agreement outlining the services to be provided.

The agreed project scope will determine the deliverables, pricing, timeline, revisions, and other applicable requirements.

Requests outside the agreed scope may result in additional charges or changes to the project timeline.

3. Payments

Payment terms will be communicated to the client before work begins.

Where a deposit or upfront payment is required, work may not commence until the required payment has been received.

Unless otherwise agreed in writing, payments for completed work or agreed project milestones are non-refundable once the corresponding work has been delivered or substantially completed.

4. Client Responsibilities

Clients are responsible for providing accurate information, content, materials, approvals, and feedback reasonably required to complete their project.

Delays in providing required materials or approvals may affect the project delivery timeline.

Clients must ensure that any materials they provide to us, including images, text, logos, videos, and other content, do not infringe the rights of third parties.

5. Revisions and Changes

The number of revisions included in a project may depend on the service package or individual project agreement.

Additional revisions, changes, or new requirements outside the agreed scope may incur additional fees.

Significant changes after approval may also require an adjustment to the project timeline and cost.

6. Website Hosting, Domains, and Third-Party Services

Where applicable, website hosting, domain registration, premium plugins, software licenses, email services, advertising platforms, payment gateways, and other third-party services may involve separate costs.

Towo Socials is not responsible for interruptions, price changes, policy changes, technical failures, or other issues caused by third-party providers.

7. Intellectual Property

Unless otherwise agreed in writing, ownership of final client-specific work will transfer to the client after all applicable project payments have been fully received.

Third-party software, plugins, fonts, stock images, templates, or other licensed materials remain subject to their respective licenses and terms.

Towo Socials may retain ownership of its pre-existing tools, processes, systems, templates, concepts, and reusable resources.

8. Portfolio and Marketing Rights

Unless otherwise agreed in writing, Towo Socials may display completed work created for a client in its portfolio, website, social media, presentations, or other promotional materials.

If a client requires a project to remain confidential, this should be communicated and agreed upon before or during the project.

9. Digital Marketing and Advertising

For marketing and advertising services, Towo Socials does not guarantee specific sales, leads, rankings, engagement levels, revenue, or other business outcomes.

Marketing performance can be affected by factors outside our control, including advertising platforms, competition, market conditions, budgets, audience behavior, algorithms, and the client’s products or services.

Advertising spend paid to third-party advertising platforms is separate from our service fees unless explicitly stated otherwise.

10. Website Performance and SEO

We aim to deliver websites and digital marketing services according to industry-standard practices.

However, we cannot guarantee specific search engine rankings, website traffic levels, conversion rates, or business results.

Search engines and third-party platforms may change their algorithms, policies, or functionality without notice.

11. Cancellation and Termination

Either party may request to terminate an ongoing service arrangement in accordance with the terms of the applicable project or service agreement.

Any outstanding fees for work already completed or expenses already incurred may remain payable.

12. Limitation of Liability

To the extent permitted by applicable law, Towo Socials will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

We are also not responsible for losses resulting from circumstances outside our reasonable control, including third-party service outages, cyber incidents, hosting failures, platform changes, or force majeure events.

13. Website Use

You agree not to use our website to:

  • Violate any applicable law

  • Attempt unauthorized access to our systems

  • Introduce malicious software or harmful code

  • Interfere with the operation of our website

  • Copy or misuse our content without permission

14. Changes to These Terms

We may update these Terms of Service from time to time.

Updated terms will be published on this page with a revised “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms, to the extent permitted by law.

15. Governing Law

These Terms of Service shall be interpreted in accordance with the applicable laws and regulations of the jurisdiction in which Towo Socials operates, unless a separate written agreement provides otherwise.

16. Contact Us

If you have questions about these Terms of Service, please contact us through the contact information provided on our website.

Towo Socials
Email: Enquiry@towosocials.com